Frequently Asked Questions
Answers to common questions that arise frequently and may be helpful to know before interacting with Mono Space
Is Mono Space suited to all property types?
Our experience in the real estate market covers office and residential, but we can accommodate the solution for mixed-use projects too. Based on our 16 years of multi disciplinary Building Services experience we know how to approach different types of property and bring a unique value to each.
Can Mono Space suit newly developed or existing projects?
Our product is digital and perfectly fits any kind of property. We are able to connect with existing and integrate with new developments.
What Access Control Systems Can Mono Integrate with?
We have selected two of the market leading access control global leaders, Gallagher and HID. Global. We can work with you and your existing Access Control system to make your user experience touch-less and effortless.
How does Mono Space get Delivered?
Our delivery process starts with an engagement session, where we lear all about you and your building. The delivery timeline is tailored to the projects needs and based. A typical delivery process of the Mono Space solution takes 6-8 weeks.
How do we manage the Mono Space App?
We provide a web-based Admin Portal and content management system for your use. The Admin Portal allows building management, to oversee all aspects of the Mon Space App, from initial setup to ongoing configuration and updates.
What Polls & Tenant Survey Options are included?
Using the Mono Space App you can make data driven decisions using tenant feedback. Using these learnings to understand what’s working and improve on what’s not in order to drive higher tenant satisfaction.
What White Labelling Operations are Available?
The Mono Space App can be customised to align with your building or company brand. This includes your preferred colour palette, logos, fonts and images to deliver a unified brand experience.
What are the pricing options?
There are different levels of implementation so please contact us to discuss pricing options for a solution that is best suited to your needs.
What does Integrations Mean?
Deliver a single digital solution to support multiple systems and create a unified tenant experience. Host Building was developed with an API-first approach to integrate market-leading building systems and technology.
I have concerns about my user’s privacy?
Our system is housed on secure cloud based servers in Australia. The cloud based servers are protected using cybersecurity policies and regularly tested using vulnerability assessments to make sure your data is secure.